Frequently Asked Questions

TapToRing is a digital doorbell app that allows you to create, customize, and share your unique doorbell with friends and family. When someone "rings" your digital doorbell, you receive instant notifications on your phone.

TapToRing is currently in early access and pricing has not been finalized. If paid features are ever introduced, we will announce them clearly before they apply.

TapToRing is being built for iOS and Android. It is not yet available on the App Store or Google Play — join our waiting list to be notified when it launches.

TapToRing is currently in development and will be available soon. Join our waiting list to be notified when the app launches and to get early access.

To create an account, download the TapToRing app from the App Store or Google Play, open it, and tap "Sign Up." You can create an account using your email address, or sign up with your Google or Apple account for faster registration.

After creating an account, follow these steps:

1. Tap "Create Doorbell" on the home screen
2. Choose a name for your doorbell
3. Select a doorbell sound from our library or upload your own
4. Customize the appearance of your doorbell
5. Tap "Save" to finish setup

Your digital doorbell is now ready to share with others!

Each account can currently own one doorbell, and you can also join doorbells that other people share with you.

To reset your password:

1. Go to the login screen
2. Tap "Forgot Password"
3. Enter the email address associated with your account
4. Check your email for a password reset link
5. Follow the instructions in the email to create a new password

To share your doorbell:

1. Go to your doorbell settings
2. Tap "Share Doorbell"
3. Choose how you want to share (QR code, link, or direct invite)
4. Send the invitation to your friends or family

When they receive your invitation, they can tap the link or scan the QR code to join your doorbell in the TapToRing app. Invite links expire after one hour, so you can generate a new one whenever you need it.

Yes! TapToRing offers several ways to customize your doorbell sound:

• Choose from our library of pre-made doorbell sounds
• Upload audio files from your device

When someone rings your digital doorbell, you'll receive an instant push notification on your device. The notification will show who rang your doorbell (if they're identified) and when. You can customize notification sounds and vibration patterns for each doorbell you create.

Yes! TapToRing keeps a detailed history of all doorbell rings, including:

• Date and time of each ring
• Who rang your doorbell (if they're identified)
• Device and location information (if permission is granted)

You can review your doorbell's ring history at any time in the app.

If you're not receiving notifications, try these steps:

1. Check if notifications are enabled for TapToRing in your device settings
2. Make sure you have a stable internet connection
3. Verify that Do Not Disturb mode is turned off
4. Restart the app
5. If the problem persists, try reinstalling the app

To reduce battery usage:

• Update to the latest version of the app
• Go to Settings > Battery Optimization and adjust the settings
• Reduce the notification check frequency in the app settings
• Close the app when not in use instead of leaving it running in the background

If your custom sound isn't working:

• Make sure the audio file is in a supported format (MP3, WAV, or M4A)
• Check that the file size is under 5MB
• Verify that your device's media volume is turned up
• Try uploading the sound again
• If using a recorded sound, try recording in a quieter environment

We appreciate your feedback! To report a bug or suggest a feature:

1. Go to Settings > Help & Support
2. Tap "Report a Bug" or "Suggest a Feature"
3. Fill out the form with as much detail as possible
4. Tap "Submit"

You can also email us directly at [email protected].